Policies
Shipping & Returns
Everything you need to know about order processing, delivery timelines, tracking, and easy returns at ALAN ALDI.
Shipping
How Shipping Works
We aim to process orders quickly and keep delivery simple. Most orders are prepared within 1–2 business days, and shipping times vary by destination and carrier service selected at checkout.
Order processing in 1–2 business days
Tracking details sent after dispatch
Delivery timing shown at checkout
Secure packaging for everyday items
Returns
Easy Return Policy
If something is not right, you can request a return within 30 days of delivery for eligible items in original condition and packaging.
Refunds are issued to the original payment method after returned items are received and inspected. Final-sale, personalized, or clearly marked non-returnable items may not be eligible.
Shipping & Returns FAQ
Quick answers to common questions about delivery, tracking, exchanges, and refunds.
When will my order ship?
Most orders are processed within 1–2 business days before shipment.
How do I track my package?
Once your order ships, we send a confirmation email with tracking information.
Do you ship everywhere?
Shipping availability depends on the destination and products in your cart. Available options appear during checkout.
Can I return an item?
Yes, eligible items can usually be returned within 30 days of delivery if they are unused and in original packaging.
How long do refunds take?
After we receive and inspect the return, refunds are typically processed within 5–10 business days.
What if my order arrives damaged?
Please contact us as soon as possible with your order details and photos so we can help resolve the issue quickly.
Ready to Order?
Explore everyday products, value deals, and a secure checkout experience with ALAN ALDI.
Need help before you buy? Our team is here to assist with shipping questions and order support.